Planning and Booking Your Trip

It is required that you use the Concur Booking Tool ($5 fee) or call Corporate Travel Planners ($25 fee) to book air travel. If you are booking a simple domestic roundtrip airline ticket, then the Booking Tool may be best for you. The cost is $5 per reservation. Airfare, car and hotel can be included on one reservation if all are booked at the same time. The Concur Booking Tool works much like the other booking tools found through the internet, but is more personalized and safe. Hotel, car and rail can also be booked through the Concur Booking Tool.

The Concur Booking Tool can be accessed by going through the mycampus.maine.edu portal and clicking on the Concur icon.  If you are already logged into Concur, you may click Concur here  or click Concur Log-in from this site’s home page.  For directions on how to use Concur, please refer to the guide below and/or the 18 minute video walkthrough.

Booking Tool Guide

Booking Tool Basics video

Booking Tool Guide

Booking directly with  a Corporate Travel Planners agent is $25.00. If your trip is complex or if you just need personalized care, the fee is well worth it. The University of Maine System has designated agents who can get to know you and your needs.

Agency Travel Team

800-223-1308
303-386-8579
Email: mainetravel@travelctm.com
Hours:  Monday-Friday, 8:00am-6:00pm ET

Online Technical Support

877-208-1396
Email:  na.online@travelctm.com
Hours: Monday-Friday, 8:00am-9:00pm ET

After-Hours Team

800-223-1308
303-386-8579

Groups and Athletics

Group Template 

1-800-810-2695 -Groups

Group Agent, Allyson Crawford  direct 1-303-226-5319

Afterhours Groups 1-833-997-1935 or 1-720 836-1874

Email: na.univofmainegroups@ctptravelservices.com

The University of Maine System has negotiated with many Maine hotels to get special rates.

Hotel List

In addition, domestically and internationally, CTP has special hotel corporate rates with many hotels and hotel chains.

Enterprise is the University of Maine System’s preferred rental company.  The University has a negotiated rate with Enterprise and National Rental Car which includes insurance(Collision & Comprehensive) when a car is rented for university business. The discount code is preloaded in Concur and people traveling on university business are strongly encouraged to use the booking tool to reserve their car.  When booking a car only reservation, there is a $5 agent fee.

If you need to set up direct billing with Enterprise for a guest coming in.

1. Make a reservation with Enterprise through Concur, their website, or by phone
2. Get a PO for the amount needed based on the quote
3. Call Enterprise and give them the PO number and the account number (please contact Procurementservices@maine.edu for the number)

If you are traveling on leisure, you may still use this rate, but the insurance will not be included.  Please book directly with Enterprise. See Strategic procurement Website for discount number.  Proof of employment with the University of Maine System will be required.

The University recognizes that there may be situations that necessitate an exception to the unified airfare booking requirement (documentation required). This may include:

-Flight credit from a third party for past travel that was unused
-University negotiated charters
-Customized group or research-related travel that cannot be provided by the TMC
-Travel that is organized by a third-party in conjunction with a special event, where airfare must be booked by appointed agency
If you believe your travel qualifies for an exemption from the requirement, please document this using comments and attachments in a Concur Travel Request. The Travel Request must be fully approved before booking or beginning any travel.
For any questions, contact the UMS Travel Administrator.

Delta Airlines Benefits

On Delta Airlines, University of Maine System employees receive an upfront discount, Preferred seating and Priority boarding in zone 1 (traveler must have a Delta SkyMiles number) plus other benefits(see link below).

Delta Business Travel Perks

Delta Airlines Complimentary Preferred Seating

The University of Maine System’s American Airlines agreement provides complimentary preferred economy seating to AAdvantage members who purchased their ticket through the Concur Booking Tool or a Corporate Travel Planner’s agent.  Your Skymiles frequent flyer number must be in your Concur profile in order to access the preferred seating at no charge.

Selecting Your Preferred Seat

  1. Make sure your Delta frequent flyer number is stored in your Concur profile.
  2. Book your Delta Airlines flight through the Concur Booking Tool or a CTP agent.  Do not choose seats on Concur.
  3. Once your reservation is ticketed, find the Delta Airlines record locator listed on your itinerary confirmation.
  4. Visit delta.com/my trips.
  5. Enter your first and last name and your 6-letter record locator. Your record will come up and you can choose seats from the seat map.

If you have questions or issues, please contact the Travel Administrator at  mary.norment@maine.edu or (207) 581-2715.

Have elite status with another airline?  Delta will match that status.

Follow the directions and fill out the form.

Upfront Discounts

You will receive an upfront discount ranging from 2%-5% depending on routes and booking categories.

Southwest is the only airline allowing 2 free checked bags. Benefits just for University of Maine System employees coming soon.

The University of Maine System has negotiated a 2-10% discount with United Airlines along with complimentary name changes.